Användbar artikel för kursen Digitala referens- och katalogtjänster?

Hansen, D., Johnson, M., Norton, E. & McDonough, A. (2009). "Virtual provider pessimism: analysing instant messaging reference encounters with the pair perception comparison method" Information Research, 14(4) paper 416. [Available at http://InformationR.net/ir/14-4/paper416.html]

Library2.0 resources

Web 2.0 Legal Toolkit - by JISC
A list of publications that "assists senior personnel in their management of the complex legal issues which Web 2.0 brings about".
http://www.jisclegal.ac.uk/pdfs/Web2_Information_Services.pdf

A Guide to Using Web 2.0 in Libraries - by The Scottish Library and Information Council (SLIC) and the Chartered Institute of Library and Information Professionals in Scotland (CILIPS) - see also: Web2.0 > Introduction
http://www.slainte.org.uk/files/pdf/web2/Web2GuidelinesFinal.pdf

sharing-artikel

Fisher, K., Naumer, C., Durrance, J., Stromski, L. & Christiansen, T. (2005). Something old, something new: preliminary findings from an exploratory study about people's information habits and information grounds. Information Research, 10(2) paper 223

Information sharing-texter

Sara Kiesler's publications

Intressanta IK-rapport

Head, A. and Eisenberg, M. (2009) Lessons Learned: How College Students Find Information in the Digital Age. Seatttle: University of Washington.